I’d like to take the time to send a reflection on my recent purchase of one of your home plans. I have been looking to build a small home for about 5 years. After finding a beautiful property with neighbors who have similar values, I started looking for plans. It took a while to find something that reflects the style I want. Once I narrowed it down, ran it by my builder and got the go ahead to purchase online plans, I made the call. I was greeted by a knowledgeable and professional representative who immediately made me feel at ease. She talked me through all of my questions with kindness and patience. She gave good recommendations based on the information I provided and followed up with an email immediately. She promptly responded to an item I left out, and called the next day to verify she had received the modifications from a designer. When we noticed an error, she immediately started working on correcting it, again following up our conversation with an email. I thought the process would take days or even weeks. By the end of the day, she had contacted the plan architect personally and we were able to complete the purchase with the modifications needed. She was efficient, amiable and a complete pleasure to work with. I’d highly recommend Whitney to anyone calling with trepidation about purchasing online plans.

Erin with the House Designers, and the architect were extremely helpful with all my questions and went above and beyond to accommodate me. Costs involved were discussed upfront with no surprises. I would highly recommend The House Designers to anyone, including a “newbie” like myself to home building, to take advantage of their designs and great customer service. They were very willing to work with me on any modification I wanted. Looking forward to building soon.