Search By Square Foot
• Up to 1000 Sq Ft
• 1001 - 1500 Sq Ft
• 1501 - 2000 Sq Ft
• 2001 - 2500 Sq Ft
• 2501 - 3000 Sq Ft
• 3001 - 3500 Sq Ft
• 3501 - 4000 Sq Ft
• 4001 - 4500 Sq Ft
• 4501 - 5000 Sq Ft
• 5001 Sq Ft And Up
Search By Square Foot
• Up to 1000 Sq Ft
• 1001 - 1500 Sq Ft
• 1501 - 2000 Sq Ft
• 2001 - 2500 Sq Ft
• 2501 - 3000 Sq Ft
• 3001 - 3500 Sq Ft
• 3501 - 4000 Sq Ft
• 4001 - 4500 Sq Ft
• 4501 - 5000 Sq Ft
• 5001 Sq Ft And Up
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1. Introduction
At The House Designers LLC ("we," "us," or "our"), we aim to provide a seamless and transparent shipping experience for our customers. This Shipping Policy outlines the terms and conditions related to the delivery of products purchased from our website, https://www.thehousedesigners.com/.
2. Shipping Destinations
United States
3. Shipping Costs
Domestic Shipping (United States):
Ground Shipping: Free shipping on all orders
Priority Shipping: $35
Express Shipping: $50
4. No Hidden Fees:
All shipping costs are calculated and displayed at checkout. There are no hidden fees.
5. Order Processing Time (Order Handling Time)
Orders are processed within 1 business day (Monday to Friday, excluding holidays).
6. Order Cut-Off Time:
Orders placed before 4 PM EST will begin processing the same day. Orders placed after 4 PM EST will be processed the next business day.
7. Weekend and Holiday Orders:
Orders placed on weekends or public holidays will be processed on the next business day.
8. Estimated Delivery Time
Digital Blueprints:
We deliver Standardized Digital Files within 1 business day of purchase, delivered via email with a secure link.
Printed Blueprints:
Ground Shipping: 3–5 business days
Priority Shipping: 2-3 business days
Express Shipping: 1-2 business days
Notes:
Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions, customs delays, or carrier issues.
9. Shipping Methods and Carriers
We ship via UPS, FedEx, and USPS.
10. Order Tracking
After your order has been shipped, you will receive an email containing:
Tracking Number
Carrier Name
Link to Track Your Package
How to Track Your Order:
You will receive an order confirmation email when your order has been shipped that will include the tracking number, carrier name and link to track your package. Once on the carrier page, you will see the package's current location, shipping history, and an estimated delivery date.
Assistance:
If you have questions or need assistance with tracking, please contact our Customer Service.
11. Delivery Issues
Delayed Delivery:
If your package is delayed beyond the estimated delivery time, please call us at 866-214-2242, email us at customersupport@thehousedesigners.com, or reach out via live chat.
Lost Packages:
If your tracking information indicates that your package was delivered but you have not received it:
Verify the shipping address provided.
Check with neighbors or building management.
Contact us for further assistance.
