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About Our Plans  

Shipping, Returns, and Exchanges

Domestic Shipping

Depending on which plan you select, we offer a variety of shipping options to choose from, like ground, 2-day, and overnight. Check out our PDFs NOW!™ plans if you need your plans immediately, because we'll deliver those in just minutes! We ship printed sets within one business day of receiving your order and ground shipping in the Continental U.S. is always free.

PDFs NOW!™ House Plans

Plans purchased from our electronic PDFs NOW!™ collection are delivered immediately after the electronic license is signed. Electronic plans are non-returnable and do not include printed copies. You may print as many copies as you need in your preferred size.

International Shipping

PDF plans are available for international orders by selecting the PDF plan option for any of our house plans. If you have questions, call us at 866-214-2242 and a house plan specialist will be happy to assist you. If you want printed sets, please call to discuss pricing for shipping.

Exchange Policy

The House Designers offers a one-time 14-day exchange policy for non-electronic plan packages for plans that have not been modified, used, marked, or copied. PDFs, CAD files, Study/Review Sets, PDF Bid Sets and modified house plans are not returnable or exchangeable. In addition, permitted exchanges are subject to a 20% restocking fee and all sales of house plans, including those requiring modification customizations, and all customization/modifications are final and not returnable for any reason. After purchasing plans, be sure to review the contents of your order immediately. If you have any questions, concerns or issues about your order, you must contact a THD representative in writing within 14 days of the date of your purchase. In the event of a permitted exchange, your order must be returned to THD within 14 days of the date of purchase and note that returned blueprints that look used, redlined or copied are not exchangeable.